Questions

Yes, on private hire. Bring your own board and use it during your booked time. Paddleboards are not available on shared sessions.

Well-behaved dogs are welcome on private hire. Please keep them on a lead around the estate and out of the sauna itself, and clear up after them. Dogs cannot attend shared sessions.

Yes. Windermere is a few steps from the sauna and many guests swim between rounds. The cold plunge and outdoor shower are there if you'd rather stay out of the lake.

Shared sessions seat up to six people. Private hire is for up to eight people in total, including anyone on the shore who isn't using the sauna.

Shared session places are booked individually, so you may share Hide with guests you haven't met. If you'd prefer the space entirely to yourselves, choose private hire.

Guests should be in good health, with no medical conditions that may be adversely affected by heat or cold water. If you are pregnant, have a heart condition or any other relevant medical concern, seek medical advice before your visit. Don't use the sauna under the influence of alcohol or drugs, and stay hydrated.

Shared sauna sessions are for guests aged 16 and over.

Children under 16 are welcome to join a private sauna session, provided they are accompanied and supervised by a responsible adult at all times.

Children are more sensitive to heat than adults, so we recommend shorter spells in the sauna, regular breaks and plenty of water.

For safety, children should never be left unattended in or around the sauna, lake or cold plunge.

Shared sessions can be moved or cancelled up to 24 hours before the start, and private sessions of an hour up to 48 hours before. Private bookings of longer than an hour need at least 7 days' notice for a refund or a free change of date. Inside those windows a booking is non-refundable.